Chandler Crump Community

What is Locals?

Locals is a subscription-based community platform. This is a place for independent creators to publish content, engage with supporters, and make money from subscriptions.

Where can I manage my subscriptions?

You can manage your subscriptions in the Manage Support tab on the left side navigation on the web version inside of each community you are a part of or in the Settings page from the app.

How can I adjust my notifications settings?

On the left hand menu, click on the "Notifications" tab. There you can change your preferences.

How do I follow members?

You can follow members by clicking on their names in the newsfeed or on the Members page which will take you to the member's profile. Click on follow which will allow you to sort on posts on the newsfeed by who you are following. Please note that following someone does not mean you are privy to more information about this member than someone who is not following them.

Can I edit or delete my post/comment/reply?

Yes, you can edit or delete anything you have posted in the community. Find the 3 dots (usually located in the top right corner of your messages) and select Edit or Delete.

What type of files can I upload

For video *mpeg *mp4 *ogg *mov *webm *x-ms-wmv *x-flv *3gpp *3gpp2 For audio * mp3 * mpeg4 *wav * m4a For images * png * jpg * gif

What are the badges that some members have next to their avatar?

There are a few badges that member can have: - the community creator will have a blue check mark - the creator's team will have a gray check mark - super members will have a gray star

What do I get access to as a supporter?

As a supporter, you will be able to post and comment on posts in the community you support. You can participate in Live Streams and Chats when a creator starts one. You will also be able to view supporter only posts and comment on them as well. These supporter only posts can vary in content by creators; some will post exclusive videos/podcasts, some will give discount codes or early access to different events, or share personal posts they would otherwise not share in public, etc. Content can be accessed easily by supporters in the Content Library as well.

What's My Newsfeed?

"My newsfeed" is a personal newsfeed that combines all posts made by members you follow into one feed. You will also see posts from communities you are not a part of as long as it's posted by someone you follow.

How do I gift a subscription?

You can gift a subscription with coins to other members or a non-member. You can do so here: locals.com/gift/form You can read more about gifting here: https://support.locals.com/en/article/gifting-subscriptionscoins-1n8paqh/

How do I save/bookmark a post?

You can save a post to find easily later by bookmarking it. To bookmark, click the 3 dots in the upper right corner of a post and click Bookmark. To find you bookmarks later, in the community you're in, change the Post by filter (upper left corner above the newsfeed) to Post by Bookmark.

How can I update to an annual subscription?

You can currently update to an annual subscription if you supported the community with a credit card. If you are currently subscribed via a different method, you will need to cancel your existing subscription and create a new one with a credit card to get this option.

FAQ